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Mission Assurance Director

Job Title
Mission Assurance Director
Job ID
27686792
Location
Los Alamos,  NM 84545
Other Location
Description
Longenecker & Associates (L&A) seeks a Mission Assurance Director.

L&A is a woman-owned small business and trusted partner enabling critical missions across the U.S. Department of Energy (DOE) complex for more than 30 years. We contribute to DOE’s nuclear security and environmental remediation enterprise by providing the highest-caliber staff and experts.
L&A is unconditionally committed to mission success and the well-being of employees, the nation, and the environment. Our team members are passionate about building a healthier environment for generations to come. We are a community that interfaces and effectively communicates with all levels of management and government. If you have a passion for excellence, seek opportunities to engage in mission-critical work, and consistently exceed expectations, apply now to join our professional family.

POSITION DESCRIPTION
Guides the development, implementation, and evaluation of QA/CAS policies, programs, processes, procedures and applications, contributing to the overall objectives of sustaining the effective implementation of comprehensive, mission focused quality program. Mentors, manages, and coordinates QA/CAS leaders and team members, including staff matrixed to LLCC mission programs and projects

Reports to the Environmental, Safety, Health, and Quality (ESH&Q) Program Manager, the Mission Assurance Director leads and assesses LLCC-wide efforts to ensure that N3B’s Quality Assurance (QA) program and Contractor Assurance System (CAS) meets requirements, implements N3B’s vision that quality is appropriately integrated in all LLCC activities and deliverables, and supports N3B management with implementation.

Essential Duties/Responsibilities (may include, but are not limited to)

Leadership:

 
  • ​​​​​​Fosters a mutually respectful work environment that effectively leverages team member capabilities, promotes professional growth, and is free from discrimination and harassment.
  • Works closely with N3B ES&H Program Manager to develop and implement strategies, priorities, and plans; proactively identifies and elevates items of concern
  • Hires, leads, develops (through assignments, training, and performance evaluations), and manages the NB3 QA organization of QA engineers, QA Inspectors and QA Specialists; and the  CAS specialists providing contractor assurance support, performance metrics, and process maturity, to enable and achieve N3B mission objectives
  • Ensures staff are properly trained and qualified to execute responsibilities
  • Effectively uses staff resources to achieve QA&T and broader N3B objectives
  • Leads and provides QA and CAS Program Management, QA Project/Field Support, Quality Inspections and Assessments
  • Provides leadership in process improvement through implementation of improvement tools such as Lean and Six Sigma
  • Leads implementation/execution of L&A LLCC subcontract with N3B
    • Interacts with Subcontract Technical Representative as necessary
    • Review invoices and related documentation, in coordination with L&A business process
    • Provides regular status to L&A senior managers and Corporate leaders
    • Participates in regular (monthly) L&A project calls
    • Coordinate and manage L&A temporary support staff (W2 and 1099) to support of LLCC
Programmatic:
  • Develops maintain and support implementation of the NB3 Contractor Assurance System and Quality Assurance Program in compliance with contractual requirements
  • Develops and implements highly effective issues management program
  • Directs implementation and oversees fully integrated assessment and audit programs, and an effective causal analysis program
  • Supports development and implementation of key performance indicators, metrics, and other indicators (i.e., N3B CAS Dashboard) for understanding the health of N3B’s mission performance
  • Interfaces with various stakeholders on QA program and topics, including N3B organization, EM-LA, EM HQs, other LANL contractors, vendors and subcontractors
  • Interacts continuously with N3B managers and personnel to implement responsibilities
  • Maintains understanding of LLCC contract requirements and baseline plans.
  • Understands and reports on the health of CA system implementation and develops CA metrics
  • Oversees the NB3 issues management, ORPS, NTS, performance measurement, continuous improvement, lessons learned, incident investigation, and other CA program elements
  • Determines and defines project/LLCC-wide quality assurance/quality control objectives and assignments
  • Directs development of reports on the health of QA program implementation and associated QA metrics
  • Supports correction of identified issues 
  • Provides input for Management Levels (Q Levels)
  • Ensures procurement QA, including review/approval of quality-affecting purchase requests, approval of suppliers; and proper Receipt Inspection, SC/I
  • Works with N3B Business Services to develop and maintain the Approved Supplier List​​​​​
  • Provides technical expertise and initiative in identifying areas to which quality assurance practices may be introduced and enhanced to enable and ensure LLCC objectives are compliantly met.
  • Acts as the quality assurance interpretive authority for institutional QA program on behalf of the QA&T Program Manager
  • Ensures quality assurance results, materials, processes, and final products meet quality specifications and are completed according to established requirements
  • Ensures the QA staff prepare, review, receive, index, classify and transmit administrative and QA records
  • Plans and conducts analysis, inspection, design, and testing activities
  • Reviews and approves inspections reports; initiates, validates, and closes non-conformance reports.
  • Oversees development of N3B QA/CAS training programs and methods of training for effective implementation of QA programs; prepares and trains others as needed.
  • Serves as an assessor or lead assessor. Interprets performance indicators and assessment results to assist management with performance improvement.
  • Develops and interprets performance indicators and assessment results to guide performance improvement
EDUCATION REQUIREMENTS
  • Bachelor’s degree in Engineering, Science, or a related discipline and at least 12 years of quality program experience (preferably with Department of Energy programs)
MINIMUM QUALIFICATIONS
  • Twelve years of QA/CAS Program and/or Manager experience in comparable organization and complex scope
  • Detailed understanding and knowledge of NQA-1 requirements, DOE Order 414 and 226.1 and EM CA expectations and applicable DOE and EM QA policies and requirements.
  • Experience/knowledge of environmental remediation and waste management projects and associated technical concerns.
  • Demonstrated ability to lead and mentor a diverse staff
  • Effective communication and interpersonal skills necessary to interact constructively with all levels of N3B management, subject matter experts and external agencies.
  • Proven analytical skills to perform assessments and identify and evaluate quality-affecting issues and risks that could impede N3B from meeting LLCC objectives and requirements.
  • Ability to use independent judgment for determining course of action
  • Skill and ability to independently develop and administer schedules and assessment requirements, and to integrate them into systems.
  • Ability to lead and support audit and inspection efforts throughout LLCC to identify and assess quality issues, deficiencies and potential non-compliances.
  • Must be a U.S. Citizen
  • Must meet the eligibility requirements for a DOE Access Authorization (DOE Q Clearance), if necessary
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
Successful candidates will be able to perform the essential functions of the job with reasonable accommodation. This job posting reflects management’s assignment of essential functions and the descriptions listed do not restrict management’s right to assign or reassign duties and responsibilities to this job at any time.

SALARY AND BENEFITS
As an L&A employee, you will be eligible for a competitive salary as well as a comprehensive benefits package including healthcare (medical and dental), 401K plan, and paid time off. We believe in investing in our employees beyond compensation and as an L&A employee, you will have access to in-house training, career pathing, mentoring, award programs, tuition reimbursement and much more.
L&A is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a qualified individual with a disability or protected veteran.

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