Careers – Longenecker & Associates

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Computing System Technicians

Job Title
Computing System Technicians
Job ID
27623185
Location
Los Alamos,  NM 87545
Other Location
Description
OVERVIEW
Longenecker & Associates (L&A) seeks motivated Computing Systems Technicians  to contribute to our mission supporting our work at Los Alamos National Lab. We have multiple opportunities at various levels.

L&A is a woman-owned small business and trusted partner enabling critical missions across the U.S. Department of Energy (DOE) complex for more than 30 years. We contribute to DOE’s nuclear security and environmental remediation enterprise by providing the highest-caliber staff and experts.
L&A is unconditionally committed to mission success and the well-being of employees, the nation, and the environment. Our team members are passionate about building a healthier environment for generations to come. We are a community that interfaces and effectively communicates with all levels of management and government. If you have a passion for excellence, seek opportunities to engage in mission critical work, and consistently exceed expectations, apply now to join our professional family.
POSITION DESCRIPTION
The Computing Systems Tec 1 will operate under the direction of the AskIT Service Desk at LANL. The main duties include, but are not limited to:
 
  • Providing day-to-day technical support services, locally or remotely, to employees for network infrastructure and internal desktop systems software and hardware
  • Install, configure, and troubleshoot desktop, or mobile systems, workstations, and network issues in a heterogeneous environment
  • Test and evaluate commercial and Laboratory developed software for quality control and proper operation,
  • Maintain passwords, data integrity and file system security for the desktop environment,
  • Communicate highly technical information to both technical and non-technical personnel,
  • Recommend hardware and software solutions, including new acquisitions and upgrades.
 
 

EDUCATION REQUIREMENTS
  • Position typically requires a high school diploma and a minimum of one year of related experience,
  • Or an equivalent combination of education and experience.

MINIMUM QUALIFICATIONS
  • Experience using a call tracking system including using it to resolve user issues,
  • Demonstrated experience interacting with customers and peers in a professional and responsive manner,
  • Experience writing documentation such as step-by-step technical information for customers or technical staff,
  • Ability to follow instructions such as performing work listed on a checklist,
  • Proven ability to keep appointments and project timelines,
  • Ability to work in a diverse work environment,
  • Pre-placement physical examination, which includes drug screening, and inclusion in random drug testing program.
  • Ability to fulfill and promote L&A core values.

DESIRED QUALIFICATIONS
  • Previous experience on DOE sites and programs,
  • Ability to obtain security clearance.

LOCATION
Los Alamos, NM
This will mainly be a telework position but will be required to go onsite as needed.

LANL is a multidisciplinary research institution dedicated to enhancing national security by ensuring the safety and reliability of the U.S. nuclear stockpile, developing technologies to reduce threats from weapons of mass destruction, and solving problems related to energy, environment, infrastructure, health, and global security concerns. The health and safety of our employees is our number one priority. During this covid environment, this position will continue to report on site following the New Mexico health guidelines. We have taken all the recommended safety measures to provide a safe work environment

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
Successful candidates will be able to perform the essential functions of the job with reasonable accommodation. This job posting reflects management’s assignment of essential functions and the descriptions listed do not restrict management’s right to assign or reassign duties and responsibilities to this job at any time.

SALARY AND BENEFITS
As an L&A employee, you will be eligible for a competitive salary as well as a comprehensive benefits package including healthcare (medical and dental), 401K plan, and paid time off. We believe in investing in our employees beyond compensation and as an L&A employee, you will have access to in-house training, career pathing, mentoring, award programs, tuition reimbursement and much more.

L&A is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a qualified individual with a disability or protected veteran.

As a condition of employment with L&A, you are expected to adhere to all customer site safety protocols and procedures including, but not limited to, all requirements relating to COVID safety such as social distancing, wearing of masks and mandatory vaccination.
 

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